Purpose-built for ambitious & beloved brands.
Leading post-purchase platform that empowers over 3,500 of the world’s most loved brands to deliver their ideal returns & reverse logistics experience.
Loop is the leading post-purchase platform that empowers over 3,500 of the world’s most loved brands to deliver their ideal returns and reverse logistics experience.
Through innovative features like Instant Exchanges, Shop Now, Bonus Credit, and Workflows, Loop helps brands personalize returns to unlock cost savings, increase customer lifetime value (CLTV), and retain more revenue. Loop has helped merchants optimize more than 50 million returns to date.
Key Benefits
Optimize ecommerce operations
Loop offers flexible tools so brands can easily expand profit margins and unlock revenue through automation and optimization.
Increas lifetime value
Loop empowers brands to increase customer retention and lifetime value through returns, helping brands save the best experience for their best customers so they keep coming back.
Reducing loss to fraud
Loop offers the tools brands need to tackle return fraud and abuse, so brands can regain control and significantly reduce losses.
Featured Clients
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04.17.2025
We returned to Shoptalk with Futureshift, a follow-up to our brand launch celebration last year at Sphere. Alongside 250 leaders from the industry, we explored the evolution of commerce through a custom-built installation, cocktails, and a multi-sensory film experience.
